Subscription Support Page

This is WatchTime’s All Access Support Page. Please see the most popular reader questions and our support answers below. If your question has not been answered here please contact our customer service directly at custsvc_watch@fulcoinc.com - or phone at 1-888-289-0038 or 973-627-5162

1. How do I access WatchTime on my tablet or phone?

To activate issues on your tablet or phone:

Step 1: Open the app.
Step 2: Select a category of your choice. Click on the issue you want to read. Then scroll to the right until you reach the 'buy' page.
Step 3: Click the 'Activate' button.
Step 4: Enter your subscription number in the ‘subscription number’ box.
Step 5: Your issues are now unlocked.

With one subscription number you can activate issues on up to three devices.


2. Where do I find my subscription number?

It’s the number starting with 00 (zero zero) on the label which is printed to your WatchTime issue’s cover. You can also  find the subscription number on your invoice at the top of the invoice letter.

 Where to find your subscription number

If you don’t have either a letter or the current issue’s label at home please call or customer service at 1-888-289-0038 or 973-627-5162 or send an e-mail: custsvc_watch@fulcoinc.com


3. How do I access the digital issues and the archive in my personal library?

Step 1: Go to www.watchtime-shop.com and click the Login button.

Step 2: If you already have an account with us, sign in using your email address and password. If you don't have an account with us yet, simply register and enter your personal information.

Log in or create an account

Step 3: Go to the "Connect your subscription." tab. All you need is your account number and zip code.

Connect your subscription

Step 4: You can now access the WatchTime archive in your digital library. Read any issue online or download it on your devices.

4. How do I manage my WatchTime subscription?

Use one of the following links to manage your existing subscription:

Make a Payment 
Renew Now 
Update Your Address 
View Your Account


5. My question has not been answered here. How can I reach you?

WatchTime Subscription Service
P.O. Box 3000
Denville, NJ 07834-3000
Phone: 1-888-289-0038 or 973-627-5162
email: custsvc_watch@fulcoinc.com